Wholesale customers please contact us by the system message, we can shipped by sea for you to save cost.
1. 5 years warranty for whole set
2. Passed official tests of 20,000 times running and 40KG loading
3. GBP100,000 of libility
Price only for hardware,not include door.One set include below parts:
|| Zinc alloy
|| Roller with 4 Japanese rolling bearing, meet 100,000 times of running test; With connect the wheels to the glass door, fit for 40-45mm wood doors
|| Different length for options.Pre-drilled holes on side, 3mm thickness. Brushed finishing, with screws.
| Rail cover
|| Same length as Rail/Track, 1.5mm thickness, brushed finishing.
| Door Stop
|| White color, not use the recover materials.
| End cap
|| with countersink hole, same finishing as the rail cover.
| Floor guider
|| T-shaped floor guide is supplied (with anchors) as our standard configuration to prevent the door from swinging out or up against the baseboard. More other style guides for your options if need.
Certificate Of Qualification
Terms of service
Please note that actual item value will show on invoice,not include shipping cost and other fees. Package will be send within 7 days from our company warehouse once your payment completed.
Please tell us your CPF number,RUTnumber,VAT number or Tax number if buyer from Brazil,Chile,Spain,Argentina,Russia.. …….. so that we can arrange the shipment.
Price not inlcude tax,buyers need pay it when delivery………………………………………………………..
Please note that buyers are responsible for all additional customs fees, brokerage fees, duties, and taxes for importation into your country.Buyers need to pay these fees by yourself ,these additional fees may be collected at time of delivery. We will not refund shipping charges for refused shipments. We do not guarantee delivery time on all international shipments due to differences in customs clearing times in individual countries, which may affect how quickly your product is inspected.
We have the right to choose any kind of courier from Fedex IE,TNT,UPS and DHL.
When you received package and find it is damaged or miss items,please refuse to sign for the package and try to file a claim with your express company to recover the cost of damage or loss.Also w e will check the product and provide the best package before shipment.If it is our responsibility,please provide us photos,we will find a good solution for you.
The buyers are responsible for shipping cost if return goods.
Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars in our store if you are satisfied with our product and service.
If you have any problems with our goods or service, please feel free to contact us first before you leave negative feedback. We will try our best to help you.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ULP4U (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://www.ulp4u.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!