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Free shipping from five oversea warehouses located in the United States,Germany, the United Kingdom, Australia and Russian Federation will be greatly shorten delivery time.
This is an updated version nema 17 stepper motor with holding torque of 59Ncm(83.6oz.in). Based on old verstion, we have lengthened motor cable length to 1 metre, and add a 4-pin 0.1″ pitch (2.54mm) Harwin female connector at the end of cable. It’s good ideal for 3D printers, as well as CNC and robotics applications.
2 . Switching Power Supply
3. Mounting Bracket
| Manufacturer Part Number
| Step Angle
| Step Accuracy
| Holding Torque
| Rated Current/phase
| Phase Resistance
Why StepperOnline ?
- Over 10,000 Products In Stock:
Our veteran engineers selected hundreds of typical models from our sales records, and we stocked in our warehouse. More than 10,000 products are ready to ship and we promise delivery your goods in 24 Hours!
- Low Prices Direct From Factory Suppliers:
As a China-based distributor, StepperOnline has developed long lasting ties with more than 50 factories. We purchasing products with huge quantity to lower the cost as possible. Even our prices are lower than the price you get from manufacturer directly.
- Fast Delivery Around The Globe:
During 2015, we have built four warehouses which located in US, UK, Germany and Australia. Partnering with local logistic service providers, we can ship faster and receive return goods more easily.
- High Quality With Global Standards:
Cooperate with Top 3 famous manufacturers to make sure the products are produced with high quality, and in-house QC dep., ensuring each and every item purchased meets global quality standards.
- Customer Service & Technical Support:
You will get in touch with StepperOnline through Telephone, Email and also online Live Chat, our engineer are ready to serve you!
- Flexible Customization:
Small quantity, and customized products are available, we will delivery your samples within incredible short time.
Feedback & Contact
- We strive to maintain the highest standards of excellence for shopping experience and 100% customer satisfaction!
- Positive feedback is very important to us. We sincerely request that you contact us immediately before you give us neutral or negative feedback, so that we can satisfactorily solve your concerns.
- For anything questions about product, price, shipping or order status, please contact us by using message or online chat tool.
Warranty & Refund
- All items sold are brand new and 1 YEAR WARRANTY after sales.
- If you receive a wrong or defective item please email us within 7 days from the date you receive the product.
- Later than 15 days the item cannot be accepted for returning.
- If the goods are defective, we will send replacement parts or refund to you after receiving the proof of the defective photos of the items that you received. Shipping and handling are not refundable.
- Due to custom restrictions, please contact Stepperonline Customer service before you return the goods.
- In 2005, StepperOnline founded as a wholesaler for stepper motors, stepper motor drivers, power supplies and cnc router kits.
- In 2008, StepperOnline’s annual revenues reach 3 million.
- In 2013, StepperOnline was acquired by OMC Coporation (the leading company in Motion Control industry) formally.
- In 2015, StepperOnline have built four warehouses which located in US, UK, Germany and Australia. Partnering with local logistic service providers, we can ship faster and receive return goods more easily.
“Our goal is to create the best place to provide high quality stepper products with the lowest price !”
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ULP4U (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://www.ulp4u.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!