Net Weight:Around 65g(without lanyard)
Material: Aluminium Alloy Rod + Rubber Strap
1 piece of stick rod
We will ship your order within 3 days upon Receiving Cleared Payment except Sunday and Public Holidays.
Most international countries delivery time will be around 15 – 35 days. South America may take 45 – 60 days.
For Speed Post service, please contact us for quotation before you paid.
Local Tariff & Taxes
If your country charge for any import tariff or taxes, it is your responsibility as a citizen to pay for it. We will not be liable if your country custom department detains your parcel.
Terms of sales
1.If any item is defective, pls contact with us first (pls don’t leave negative or open ebay case or paypal dispute),we will check the problem what is it and solve it.If you would like to refund,we could do it after receive the item.
2.Exchange/Replace: Returned item has to be in its original condition(not affect the second sale) and return within 14 days upon receival. Buyer pay the return shipping costs. After receiving the return we will make a replacement depends on our available stock, if not available, a refund will be issued.
3.If the address you provided is wrong, we don’t have responsible to refund or re-shipped to the new address.
Your 100% satisfication and 5-star positive feedback is very important for us, please contact us first if you have any problems as the following lists before leave negative or open ebay case or paypal dispute. Thank you very much!
1.If it was damaged or lost on shiping way
2.if any problem with product,please contact us first,we will do our best to solve the problems for you.
We hope to do more business with more friends worldwide, we will try every effort help you solve any problem encountered after purchase. Please contact us for solution before open dispute or left us netural or negative feedback. Due to time zone difference, please give us 24 hours to reply your email or call.
With the spirit of “Honest, Toleration, Innovation, Service”, TOOKE is fully able to create values for all partners in the world.
Customer Service Business Hours:Monday-Friday 9:00-13:00, 14:00-18:00 (GMT+8)
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ULP4U (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://www.ulp4u.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!